93bd FAQ — Answers to All Your Questions

No. Under 93bd's policy, each individual is allowed only one account. Attempting to create multiple accounts may result in all accounts being permanently suspended and any balance being forfeited.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email and a reset code will be sent to you. Use the code to set a new password. If you still have trouble, Help Center contact us.

Changing your name or mobile number requires identity verification. Log in to your account and submit a request via Settings, or Help Center Contact us via live chat. Your details will be updated within 24 hours after verification.

KYC verification ensures account security and is required for large withdrawals. Simply upload a photo of your national ID or passport along with a selfie. Verification is usually completed within 1–2 business days.

93bd supports multiple payment methods including bKash, Nagad, Rocket, DBBL, Dutch-Bangla Net Banking, and cryptocurrencies (USDT, BTC). All methods support instant deposits. To see the full list of payment options and limits, Help Center Go.

The minimum deposit on 93bd varies by payment method. For bKash or Nagad, the minimum is generally BDT 500. Check the Cashier section for maximum limits and full details.

Most withdrawals are processed within 30 minutes. If your KYC verification is incomplete or the amount is large, additional verification may be required, which can take up to 24 hours.

Wait 5–10 minutes first, then refresh the page. If the amount still hasn't been credited, contact us with your transaction ID via Help Center Reach out via live chat. Our team will verify and resolve the issue promptly.

93bd does not charge any additional fees. However, your mobile banking provider or bank may apply their own transaction fees in accordance with their policies. Network fees may also apply to crypto transactions.

New members receive a welcome bonus on their first deposit, along with free spin and free bet offers. Bonus amounts may change from time to time. To see the latest offers, on the Registration page Go.

To withdraw a bonus, you need to meet the applicable wagering requirements. Generally, you'll need to turn over 10–30x the bonus amount, though this may vary by offer. For full bonus terms, Terms & Conditions available.

Reload bonuses are offered on a set deposit amount each week or month. Cashback is typically paid out weekly as a percentage of net losses. VIP members receive cashback at a higher rate. For more details Help Center contact us.

Yes, 93bd has a referral program. When someone registers and makes their first deposit using your referral link, you earn a bonus. Your referral link can be found in your account dashboard.

Bet on over 150 sports including cricket, football, tennis, badminton, kabaddi, and hockey. Live Betting, match betting, and outright betting — all bet types are available On the betting page।

Yes, live betting on 93bd works seamlessly on both mobile browsers and the app. Live scores, real-time odds updates, and instant bet placement — all available on mobile. To download the app, Go Here।

A cash-out option is available on select bets and can be used while a match is in progress. However, it is not available on all bets. Once a bet is placed, it generally cannot be cancelled, so make sure to review all details before confirming.

Account Login does on the Lottery page Go to the lottery page and pick your preferred draw. Buy your tickets and check the results when the draw takes place. Any winnings are credited directly to your balance.

All casino games on 93bd use RNG (Random Number Generator) technology, independently audited by third parties. Live Casino games are streamed directly from certified studios. This ensures every game outcome is completely fair and unbiased.

Yes. 93bd keeps all your information secure with SSL encryption. We never sell or share personal data with third parties. For more details, please review our Privacy Policy read more.

Go to Account Settings and enable 2FA from the "Security" section. You can set it up using either an OTP sent to your mobile number or the Google Authenticator app. Once active, you'll need an extra verification code every time you log in, keeping your account more secure.

If you suspect unauthorized access, change your password immediately and log out of all devices. Then Help Center Contact us via live chat. Our security team will lock the account and launch an investigation immediately.

Yes. 93bd is fully committed to responsible gaming. We offer deposit limit setting, Self-exclusion, and cooling-off periods. To learn more, Responsible Gaming Page here.